Previous Brands

In previous years DPL Insurance has been the underwriter for a number of brand’s insurance products:
 
  • AutoSelect
  • Crown Insurance
  • Mainstream Insurance
  • Dorchester Life
  • Pacific Life
These are no longer available to new customers, but we continue to provide support to customers who have these policies. Please see below for details.
AutoSelect Logo-534
From 1 October 2021 AutoSelect Mechanical Breakdown Insurance is no longer available to new customers.

If you have a current AutoSelect Mechanical Breakdown Insurance policy (taken out before 30 September 2021), your policy will continue to provide cover on the same terms and there will be no change to your rights and obligations under your policy. We will continue to provide the high level of claim and general support that we always have. So please feel free to contact us.
 
Making a claim
Simply follow these steps:
  • Call us on 0800 809 700 or email claims@autosure.co.nz and provide your policy number, vehicle registration and current odometer reading
  • We’ll help you find your nearest Authorised Repairer (all repairs must be carried out by an Authorised Repairer)
  • If the vehicle can be driven safely without causing further damage, take it to the nearest Authorised Repairer. If not arrange to have it towed (some policies have cover for towing included).*
  • Present your policy to the repairer to determine if the breakdown constitutes a claim and request the repairer contacts us.
  • You may be required to complete a claim form and we may also require other documentation, such as proof of servicing and other relevant invoices.
  • If the repairer can’t determine the fault it may be necessary to dismantle parts. If this is the case we must be notified, however, only you can authorise the dismantling to be carried out. Please note: The contract for repair is between you and the repairer. Any costs not covered by the policy (including your excess), must be paid to the repairer at the completion of the repairs.
NOTE: Any repairs commenced without the prior approval of DPL Insurance are excluded from cover.
 
General enquiries
Please feel free to contact us about your AutoSelect insurance policy.
0800 267 873
support@dplinsurance.co.nz
PO Box 33 1248, Takapuna, Auckland 0740


 
crown logo
From 31 March 2020 the Crown Insurance product range is no longer available to new customers.

If you have a current Crown Insurance policy (taken out before 30 March 2020), your policy will continue to provide cover on the same terms and there will be no change to your rights and obligations under your policy. We will continue to provide the high level of claim and general support that we always have. So please feel free to contact us.
 
Making a claim
If you need to make a claim our team is here to help make the process as quick and easy as possible. The first step is to complete our claim form - you can do this online or download the PDF and email it to us. Once we receive your form, we’ll contact you to discuss progressing your claim.
 
General enquiries
Freephone:  0800 246 787
Fax:  09 489 9106
Email:  info@crowninsurance.co.nz
Postal Address: PO Box 33 1248, Takapuna, Auckland 0622, New Zealand


 
Mainstream-logo
From 1 November 2017 the Mainstream Insurance product range is no longer available to new customers.

If you have a current Mainstream Mechanical Breakdown, Loan Repayment or Guaranteed Asset Protection insurance policy (taken out before 31 October 2017), your policy will continue to provide cover on the same terms and there will be no change to your rights and obligations under your policy. We will continue to provide the high level of claim and general support that we always have. So please feel free to contact us.

DPL Insurance is constantly working to refine our products to ensure we provide appealing, affordable solutions that suit customers’ needs. With this in mind, we have consolidated our insurance product portfolio to focus on our Autosure range of products.
 
Making a claim
If you suffer a mechanical breakdown simply follow these steps:
  • Call us on 0800 809 700 or email claims@autosure.co.nz and provide your policy number, vehicle registration and current odometer reading
  • We’ll help you find your nearest Authorised Repairer (all repairs must be carried out by an Authorised Repairer)
  • If the vehicle can be driven safely without causing further damage, take it to the nearest Authorised Repairer. If not arrange to have it towed (some policies have cover for towing included).*
  • Present your policy to the repairer to determine if the breakdown constitutes a claim and request the repairer contacts us.
  • You may be required to complete a claim form and we may also require other documentation, such as proof of servicing and other relevant invoices.
  • If the repairer can’t determine the fault it may be necessary to dismantle parts. If this is the case we must be notified, however, only you can authorise the dismantling to be carried out. Please note: The contract for repair is between you and the repairer. Any costs not covered by the policy (including your excess), must be paid to the repairer at the completion of the repairs.
NOTE: Any repairs commenced without the prior approval of DPL Insurance are excluded from cover.

For Loan Repayment or Guaranteed Asset Protection Insurance claims, please contact us on claims@autosure.co.nz.
 
General enquiries
Please feel free to contact us about your Mainstream insurance policy:
0800 267 873
support@dplinsurance.co.nz
PO Box 33 1248, Takapuna, Auckland 0740


 
Dorchester-Life-Logo
From 1 April 2017 the Dorchester Life product range is no longer available to new customers.

If you have a current EasyLife, Funeral Plan or StopGap insurance policy (taken out before 31 March 2017), your policy will continue to provide cover on the same terms and there will be no change to your rights and obligations under your policy. We will continue to provide the high level of claim and general support that we always have. So please feel free to contact us.

DPL Insurance is constantly working to refine our products to ensure we provide appealing, affordable solutions that suit customers’ needs. With this in mind, we have consolidated our life insurance product portfolio to focus on our Greenwich Life products.

For all Dorchester Life general and claims enquiries, please contact us on 0800 733 008 or info@dorchesterlife.co.nz.


 
Pacific Life logo-617
The Pacific Life product range is no longer available to new customers.

If you have a current Pacific Life insurance policy (taken out before April 2016), your policy will continue to provide cover on the same terms and there will be no change to your rights and obligations under your policy. We will continue to provide the high level of claim and general support that we always have. So please feel free to contact us.

DPL Insurance is constantly working to refine our products to ensure we provide appealing, affordable solutions that suit customers’ needs. With this in mind, we have consolidated our insurance product portfolio to focus on our Greenwich Life range of products.

For all Pacific Life general and claims enquiries please contact us on 0800 666 004 or info@greenwichlife.co.nz.