Other Brands

DPL Insurance is proud to be the underwriter for a number of well known brand’s insurance policies.
 
Other Brands Logos
Please visit their websites for information about the products, where to buy and how to make a claim.

AA Mechanical Breakdown Insurance
Avanti Finance
  • Products - Mechanical Breakdown Insurance, Payment Protection and Guaranteed Asset Protection
  • Find out more

Coventry Cars
  • Products - Mechanical Breakdown Insurance

Enterprise Motor Group
Ford Protect
  • Products - Mechanical Breakdown, Payment Protection, Guaranteed Asset Protection and Car Insurance
  • Find out more

Paul Kelly Motor Company
  • Products - Mechanical Breakdown Insurance

Simplify
  • Products - Mechanical Breakdown Insurance

SsangYong
  • Products - Mechanical Breakdown, Payment Protection and Guaranteed Asset Protection Insurance

Turners Insurance
  • Products - Mechanical Breakdown, Payment Protection, Guaranteed Asset Protection and Car Insurance
  • Find out more
 
Making a claim
If you suffer a mechanical breakdown simply follow these steps:
  • Call us on 0800 809 700 or email claims@autosure.co.nz and provide your policy number, vehicle registration and current odometer reading
  • We’ll help you find your nearest Authorised Repairer (all repairs must be carried out by an Authorised Repairer)
  • If the vehicle can be driven safely without causing further damage, take it to the nearest Authorised Repairer. If not arrange to have it towed (some policies have cover for towing included).*
  • Present your policy to the repairer to determine if the breakdown constitutes a claim and request the repairer contacts us.
  • You may be required to complete a claim form and we may also require other documentation, such as proof of servicing and other relevant invoices.
  • If the repairer can’t determine the fault it may be necessary to dismantle parts. If this is the case we must be notified, however, only you can authorise the dismantling to be carried out. Please note: The contract for repair is between you and the repairer. Any costs not covered by the policy (including your excess), must be paid to the repairer at the completion of the repairs.
NOTE: Any repairs commenced without the prior approval of DPL Insurance are excluded from cover.

For Payment Protection or Guaranteed Asset Protection Insurance claims, please contact us on claims@autosure.co.nz.

Car Insurance policies are underwritten by and claims are managed by Vero Insurance New Zealand Limited. Simply choose from these options:
  • If you have been involved in a vehicle accident call us on 0800 227 787
  • If your vehicle has been stolen or broken into, you must notify the police immediately and then call us on 0800 227 787
  • If you have a windscreen or other glass claim, call us on 0800 227 787 to arrange repair or replacement
 
General enquiries
Please feel free to contact us about your insurance policy.
0800 267 873
support@dplinsurance.co.nz
PO Box 33 1248, Takapuna, Auckland 0740